Sweet Analytics: A Comprehensive Marketing Analytics Platform 

Category: eCommerce

Services:  DevOps, Cloud Architecture Design and Review, Managed Engineering Teams.

Sweet Analytics
  • Achieved 99.99% uptime and data accessibility
  • 90% increase in data ingestion and processing throughput
  • 85% improvement in query performance and data retrieval times
  • 2x improvement in data governance and security compliance

About Sweet Analytics

Sweet Analytics is a platform that provides marketing and customer analytics for eCommerce retailers. It offers an all-in-one marketing data automation tool that helps businesses increase sales and gain deeper customer insights.

Challenge

  • Sweet Analytics had cloud infrastructure hosted on DigitalOcean, and was facing the challenges of handling increasing data volumes.
  • Limited resources lead to performance bottlenecks for Sweet Analytics with slower response times
  • Lack of redundancy and failover mechanisms, resulting in potential downtime and data loss.
  • Limited global coverage, affecting accessibility for users in different regions.
  • Insufficient resources to support complex analytics and data processing tasks.
  • Slow query execution and data retrieval impact the user experience and productivity.
  • Difficulty connecting with other services and applications, limiting data sharing and collaboration.
  • Lack of standardized interfaces and protocols hindering seamless data exchange.
  • Infrastructure not meeting industry security standards, exposing data to potential breaches.
  • Limited data encryption and access controls increase the risk of unauthorized access and data misuse.

Proposed architecture and solution

  • Implemented Amazon S3 as the central data lake to store and manage vast amounts of structured and unstructured data from various sources, such as e-commerce platforms, marketing campaigns, and customer interactions.
  • Deployed Apache Airflow on Amazon Elastic Kubernetes Service (EKS) to orchestrate data processing and analytics workflows.
  • Utilized Amazon Relational Database Service (RDS) to store processed and transformed data in a structured format, enabling efficient querying and analysis by the application backend.
  • Implemented Amazon OpenSearch Service (Successor to Amazon Elasticsearch Service) for full-text search, log analytics, and advanced data analysis capabilities, enabling real-time insights and comprehensive customer behavior understanding.
  • The application backend retrieves data from Amazon RDS and processes it for visualization and reporting, presenting insights in an easily understandable format to support data-driven decision-making.
  • Implemented AWS Identity and Access Management (IAM) and AWS Key Management Service (KMS) for secure access control and data encryption.
  • Utilized Amazon CloudWatch to monitor and analyze system performance, identifying bottlenecks and areas for improvement, enabling proactive issue detection and resolution.

Outcome

  • Increased data ingestion and processing throughput by 90%, enabling timely generation of insights and reports.
  • Improved query performance and data retrieval times by 85%, enhancing the user experience and productivity.
  • Scalable and high-performance data analytics infrastructure accommodated increasing data volumes and workloads without performance degradation.
  • Enhanced data security and governance measures ensured compliance with industry regulations and minimized the risk of data breaches.

Arhitecture Diagram

Sweet analytics Architecture Diagram

AWS Services

  • Amazon S3: Implemented as the central data lake to store and manage vast amounts of structured and unstructured data from various sources, such as e-commerce platforms, marketing campaigns, and customer interactions.
  • Apache Airflow: Deployed on Amazon Elastic Kubernetes Service (EKS) to orchestrate data processing and transformation workflows, ensuring efficient and reliable data pipelines.
  • Amazon Relational Database Service (RDS): Utilized to store processed and transformed data in a structured format, enabling efficient querying and analysis by the application backend.
  • Amazon OpenSearch Service: Implemented for full-text search, log analytics, and advanced data analysis capabilities, enabling real-time insights and comprehensive customer behavior understanding.
  • Amazon Elastic Kubernetes Service (EKS): Our team deployed microservices, including Apache Airflow, and monitoring tools (Grafana, Prometheus, and Loki) in this managed Kubernetes service to ensure enhanced data handling capabilities.
  • AWS Identity and Access Management (IAM): Implemented for secure access control and user management within the AWS environment.
  • AWS Key Management Service (KMS): Utilized for data encryption, ensuring the protection of sensitive information.
  • Amazon CloudWatch: Employed for monitoring and analyzing system performance, identifying bottlenecks and areas for improvement, enabling proactive issue detection and resolution.

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