Cloud and DevOps lay the foundation of digital transformation. Master them by learning lesser-known strategies, industry best practices, and lessons from tech giants.
Businesses in the U.S. lose an estimated $62 billion every year due to bad customer experiences. The primary reason being, customers abandon brands after negative experiences. In fact, research shows that about 33% of Americans switch companies after a single instance of poor service. This constant shift of customers affects sales and brand value as a whole.
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When any business decides to address their huge customer base, their first action of agenda is to establish a call center. With the changing nature of information and technology, this decision divides business owners into two alternatives – (i) a physical call center, i.e., an on-premise call center, and (ii) a cloud-based call center. It may seem difficult for startups to incorporate modern concepts such as chatbots, cloud software, API integrations in call centers, but that’s really not the case.
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Twilio is a market leader in the communication space, but it is not perfect and has issues around technicalities. Here, we explore the ten top Twilio alternatives for the communication needs of your business.
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Jane’s 5-year old daughter has a fever. Using a mobile app, she schedules an appointment with a pediatrician within a few minutes. Mary suffers from arthritis and requires prescribed medication every month. Her physician submits an e-prescription to the pharmacy, and the medication is home-delivered to Mary. Healthcare is changing!
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From in-app calls to social chat integrations, modern applications need robust communication solutions. Twilio and Vonage(Nexmo) both have been at the forefront of providing communication APIs. So, when it comes to Twilio vs. Vonage(Nexmo), there are many factors to consider. Here is a comprehensive comparison between the two CPaaS giants.
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Many big companies such as Netflix, Conde Nast and NY Times are migrating their compute services to serverless. But sometimes the cloud architects are confused about the application of serverless technologies. This blog explains 10 AWS Lambda Use Cases to help you get started with serverless.
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Explore and understand practical applications of AWS Lambda from real-time data processing, text-to-speech, media transformation to image recognition engine and personalized content delivery model.
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Serverless and Containers have been widely spoken-of and discussed among developers. In this article, we’ll compare both these technologies and try to find out which one (if any!) is better. What are the common and distinct qualities, Which one is suitable for what application use case.
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A lot has changed since I started building apps, we previously used to almost rebuild a server 15 years back, then came cloud infrastructure services using which we could simply get pre-configured connected servers to get started with. It has changed how the custom software development process used to be. However, it still required us […]
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Scalability of an application is equally important as its features and user interface. It becomes even more important if your app is going to serve more than a million users in the future. In this blog, you will learn how to scale your app up to 1 million users on AWS.
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Deploying a multi-tenant application across multiple cloud platforms can be very challenging. In this blog, we've explained 6 multi-cloud architecture designs which can help businesses to build an effective multi-cloud strategy.
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Falling prey of the trends is quite usual especially when it comes to AWS Lambda. In this blog, we've listed serverless antipatterns that we found to be widely adopted and their potential solutions on how to tackle them. Read along!
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