A startup is always looking to improve the user experience through unique features. During the several iterations of a startup app, development and deployments need to be quick. Serverless architecture not only improves the time-to-market but offers optimal resource management allowing startups to focus on their product development. Here, we have discussed the evolution of serverless, its benefits for startups, and some of the best platforms for your business.

Multi-site management is known for answering the calls of business holders with the wish of expanding their business, attracting new consumers, or even increasing market penetration. While it comes with its challenges, it is a new promise to reach more consumers locally and globally, given that it is utilised in the proper manner.

API brings many benefits to the table along with playing a major role in software and application developments. According to Gartner, by 2022, API attacks will rise considerably for enterprise application data breaches each year.

With the rise in cloud-based software solutions, the market of traditional call centers is also shifting towards a more modernized solution known as virtual call center software. This software helps in migrating all the traditional features like auto call distributor (ACD), smart routing, and Interactive Voice Response (IVR) to cloud-based solutions. Moreover, you can now take advantage of some advanced features like Outbound Dialer and Web-based communications that make use of VoIP and WebRTC technologies to achieve a real-time exchange.