Automate complex, exception-heavy business processes with Agentic RPA
Scripted bots fail on exceptions and unstructured data, while AI agents alone introduce execution risk in legacy, governed environments. We engineer hybrid workflows that separate Agentic reasoning from RPA execution, build the integration and exception architecture, and govern autonomous process decisions with audit-grade controls.
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Move RPA beyond scripted tasks into intelligent, governed process execution
Most enterprise RPA programs stall where bots cannot handle process variation, unstructured inputs, and exception-heavy workflows. Agentic RPA combines AI reasoning with controlled RPA execution to achieve tasks that rule-based automation cannot. As a certified Microsoft Cloud AI Partner, Simform brings production-grade experience with Power Automate, Copilot Studio, and AI Builder to engineer a hybrid architecture where both layers operate as a governed system across your existing enterprise environment.
Automation opportunity assessment
Identify which existing RPA workflows benefit from agentic extension and which should remain deterministic, so every investment targets the processes with the highest measurable return. Our experts map your current bot estate against exception rates, failure frequency, and unstructured data exposure, then score each workflow for agentic extension versus deterministic retention. You get a sequenced automation portfolio that separates quick wins from workflows requiring architectural investment.
Hybrid workflow engineering
Extend automation coverage into processes that require contextual decisions, document interpretation, and cross-system coordination without replacing the RPA investments already in production. We architect workflows in which AI agents handle routing, classification, exception triage, and approval logic, while RPA bots handle high-volume, structured system actions. Our solution architects design the exception and escalation paths using Power Automate, Copilot Studio, AI Builder, or UiPath, depending on your existing environment.
Process governance and auditability
Preserve regulatory alignment and operational trust as business process decisions shift from human-driven to agent-driven execution. Simform designs governance structures that enforce role-based access, audit decision trails, confidence-based escalation, and human approval checkpoints throughout the process flow. Every autonomous routing decision, classification, or exception resolution is logged, traceable, and explainable for compliance, operations review, and continuous improvement.
Automation operations & resilience
Reduce the operational cost of running hybrid automation at scale by minimizing manual bot maintenance and improving resilience to process and system changes. Simform implements monitoring, drift detection, and adaptive recovery across your hybrid workflows so bots and agents adjust to UI changes, schema updates, and data format shifts without manual rework. Alert pipelines and performance baselines keep workflows accurate as processes, systems, and business conditions evolve.
RPA platform modernization
Unlock agentic capabilities by migrating legacy RPA environments to platforms with native AI integration and agent orchestration support. Simform assesses your current RPA platform for gaps in intelligent document processing, exception handling, and governance tooling, then rebuilds automation workflows on the target platform with staged switchovers and rigorous regression testing to protect process continuity and minimize operational downtime.
Agentic RPA engineering grounded in production
Simform brings dedicated process automation expertise and production-level Power Platform engineering to Agentic RPA engagements. As a Microsoft Solutions Partner and Azure Expert MSP with specializations in AI Apps and AI Platform on Microsoft Azure, we design hybrid automation architectures within the platform patterns, governance standards, and integration models that Microsoft enterprise environments require.
Clear layer ownership
Simform maps ownership before building. The AI layer owns judgment and routing, the RPA layer owns deterministic system actions, and humans own the edge cases. Handoffs run as defined contracts, so a failed workflow shows which layer broke.
Designed for exceptions
Simform designs from the exceptions that break your bots first, missing fields, odd formats, judgment calls, and maps each one to a resolution path. The working path is built around that map, so it holds on to the inputs that derail automation.
Power Platform depth
Simform's engineers have run agents and flows in production long enough to know the undocumented limits: where AI Builder accuracy drifts at scale, where Copilot Studio strains under multi-agent load, and how licensing behaves at high load.
Enterprise integration engineering
Most failures occur at the integration boundary. Simform brings integration engineering across Dynamics 365, SAP, ServiceNow, and custom middleware. Where no API exists, we automate the legacy UI and add retry logic so execution holds firm.
Extends existing RPA
Simform adds agentic reasoning to the RPA estate you already run, rather than replacing it, and fits the agent layer to your platforms, from Power Automate to UiPath. Existing bots keep running while coverage extends and the investment holds.
Assessment to delivery
The team that assesses your bot estate, maps your exceptions, and designs the architecture also builds, deploys, and operates your bot estate. No advisory-to-delivery handoff and no context loss as the engagement moves from the design phase into the production phase.
Trusted by the World's Leading Companies
“Simform rearchitected and modernized our subscription management & billing platform as part of the multi-phase development initiative. The team quickly understood our business requirements and delivered a modern, modular architecture aligned with our scaling needs. Without disrupting our operational workflows, Simform handled complex data migration with precision and supported our legacy modernization journey with seamless ERP integrations.”
Robel Yemane, Head of Engineering
Privilee
“Simform delivered our self-serve application, including an MVP, within the agreed timeline. Their exceptional expertise and dedication continue to impress as they develop new features and maintain the application. A remarkable partner in software development.”
Technical Product Manager
AI-Driven Digital Advertising Platform
“We are satisfied with Simform’s quality work. The team manages the project well – they’ve solved issues and improved their performance. Overall, they excel in their communication; they do it frequently and effectively through Slack and Microsoft Teams. They also use internal management tools.”
Project Manager
Next-gen IoT Solutions Company
“The Simform team are extremely proactive across the full delivery life cycle whether that is reviewing conceptual designs to offer different options for our consideration or identifying areas where future enhancements could be considered to improve the application performance or end user experience.”
Product Manager
Global Consulting Company
“From start to finish, Simform delivered a great project experience, even when the requirements were a bit ambiguous with some changes, they adapted, adjusted and got the job done. Code delivered was of a high standard and the delivery team was great top work with. I recommend Simform to my own network all the time.”
CTO
Accredited Business Finance Company
“The cloud migration was a great sucess. Very satisfactory, seamless and increased our productivity. The most impressive part about Simform is their dynamic and well-versed team. Anytime there was a concern, we were able to communicate and have it rectified immediately.”
President
Trusted Community Services Organization
“Simform was an invaluable partner in our system modernization, moving beyond analysis to deliver true product engineering advisory. They analyzed complex legacy workflows into clear, validated, developer-ready user stories. The clarity and strategic consistency they introduced was foundational, directly influencing our cloud architecture and product design. Their work effectively accelerated our discovery phase and time to market.”
Director of Engineering
Datamark
“Simform led the discovery phase for our digital infrastructure overhaul, bringing a mix of deep technical expertise and a truly collaborative spirit. They took our complex requirements and turned them into a solid product blueprint and a clear, prioritized roadmap. Everything stayed on track thanks to their structured project management. The level of strategy and architecture they brought to the table gave us the certainty we needed to take the next steps.”
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Hiren Dhaduk
Creating a tech product roadmap and building scalable apps for your organization.
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