We don’t do hand-offs that leave you stranded. Typical model: (1) Delivery engagement (design + build + go-live), (2) optimization period (3–6 months post-launch: adoption tracking, governance effectiveness, course correction), (3) transition to internal operations (you own day-to-day; we’re available for expansion/escalations). By month 6, you run it. By month 12–18, you expand to new use cases using the patterns we established.