Modernize customer data infrastructure without the overhead
Data360 gives you full control of your data foundation with a flexible architecture to scale personalization across channels.
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Many enterprises struggle to realize full value from their customer data investments. Data360 is built to address these foundational blockers and accelerate enterprise readiness.
Inflexible, high-cost CDPs
Off-the-shelf CDPs bundle unnecessary features and rely on rigid data models with standardized schemas, which makes customization difficult and drives up costs.
Delayed time-to-insight
Standard CDPs are slow to implement or adapt, leaving marketing and customer experience teams waiting months for insights and slowing the pace of innovation.
Limited platform agility
Integrating new CRMs, tools, or data streams requires heavy engineering effort, increasing the risk of missed touchpoints and making it hard to evolve with modern consumers.
Data360 delivers a modern approach to customer data
Data360 addresses these blockers with a composable approach that fits seamlessly into your existing systems while ensuring agility, compliance, and enterprise-scale readiness.
Modular, customizable stack
Easily add, remove, or reconfigure any part of the stack without disrupting the rest, scaling as your business evolves. Each layer, from data ingestion to activation for insights, can be customized independently.
Built-in data governance layer
Maintain trust and compliance across your customer data foundation. Data360 features a governance layer that ensures data is accurate, consistent, and compliant, providing a reliable and audit-ready foundation.
Flexible customer profiling layer
Build customer profiles aligned to your business needs. With customizable rules for identity resolution, segmentation, and clustering, Data360 gives you control over how customer contexts are defined for downstream use.
AI-powered conversational interface
Make it easy for customers and teams to interact with data in natural language. An AI agent supports voice chat, answers queries, guides shopping journeys in real time, and even performs tasks like adding products to a cart.
Maximize your customer data ROI
With a flexible CDP framework, Data360 not only simplifies data management but also also accelerates impact across campaigns, personalization, and customer experiences.
Low-cost, open-source
Reduce total cost of ownership (TCO) by leveraging open-source technologies across ingestion, transformation, and analytics. Data360, thus, stays extensible with community-driven innovation and reduced upkeep.
Faster time-to-value
Deliver measurable outcomes quickly. Data360 delivers insights and personalization from the start, helping enterprises launch campaigns and improve experiences without long ramp-up periods.
Scalable infrastructure
Handle growing data volumes and evolving workloads without redesign. Data360 scales seamlessly with your business, ensuring consistent performance across channels and markets.