Newton: An ultimate all-inclusive email management solution.
Services: Managed Engineering Teams, AWS managed service AWS System Manager, Cloud Architecture Design and review, Automation of Operational Tasks, Patch Management and Compliance, Backup and Disaster Recovery
- 30% reduction in email response time
- 25% reduction in operational costs
- 50% Faster Incident Resolution
Newton is a new-age email client application that works seamlessly across a wide range of platforms like macOS, Android, iOS, and Windows. In addition, the tool offers users many useful features like read receipts, sharing emails with a link, and snooze, to name a few.
- Poor customer acquisition due to obsolete features
- Integration with multiple third-party libraries
- High cloud infrastructure cost
- The existing infrastructure was complicated and difficult to maintain
Proposed Solution & Architecture
- AWS System Manager empowered Newton to enhance monitoring capabilities and maintain compliance with ease.
- Facilitated smooth shift from physical servers to Kubernetes.
- Orchestrated migration with Amazon Elastic Kubernetes Service (EKS).
- Unified codebase for perpetual code maintenance simplicity.
- Strategically integrated DynamoDB for precise cost optimization.
- Utilized DynamoDB’s serverless capabilities and dynamic load balancing.
- Employed auto-scaling groups to gracefully respond to demand shifts.
- DynamoDB’s managed database services and serverless logic employed.
- AWS System Manager automated incident response, leading to faster incident resolution and minimizing service disruptions.
Metrics for success
- Realized a 30% reduction in email response time, enhancing overall communication efficiency by leveraging Amazon DynamoDB’s streamlined data processing.
- Through the infrastructure we designed, Newton syncs 13 million emails daily.
- Utilizing AWS System Manager for automated maintenance tasks, Newton achieved a 98% reduction in downtime attributed to system maintenance, enhancing user experience.
- AWS System Manager’s resource optimization tools and automation led to a 60% reduction in infrastructure costs, resulting in significant cost savings while maintaining performance.
- Leveraging AWS System Manager’s incident response capabilities, Newton reduced incident resolution time by 50%, minimizing service disruptions and enhancing system reliability.
- Leveraging AWS System Manager’s cost optimization features, Newton realized a remarkable 25% decrease in operational expenses, driving substantial cost-efficiency improvements.
- Load balancers: Load balancers ensure even distribution of requests between EC2 instances for optimal performance.
- AWS System Manager: It acts as a central automation and management solution, streamlining operational tasks, optimizing resources, and ensuring security and compliance across the AWS infrastructure.
- Job distribution: SQS/ Gearman: Amazon SQS and Gearman handle queuing and job distribution for service requests.
- DynamoDB: DynamoDB stores metadata for emails, templates, and enables link tracking and read receipts in Newton.
- Amazon S3 and RDS: Amazon S3 stores templates and attachments, enhancing user experience and enabling public email sharing.
- SQLite storage with thrift interface: SQLite storage with a thrift interface stores email metadata for quick retrieval up to 60 days.
- Worker Nodes: Worker nodes, powered by EKS, manage various functions like crawling, action, notification, web services, and infrastructure management.