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Newton: An ultimate all-inclusive email management solution

Category: Email

Services: Managed Engineering Team, Cloud-Native Development and Microservices Architecture, DevOps Engineering, OpenSearch Configuration and Customization, Advanced Query Optimization, Scaling and Performance Optimization:Cost Optimization, High Availability and Disaster Recovery, Data Visualization and Reporting

  • 30% reduction in email response time
  • Enhanced data retrieval speed by 25%
  • 20% increase in user engagement

About Newton

Newton is a new-age email client application that works seamlessly across a wide range of platforms like macOS, Android, iOS, and Windows. In addition, the tool offers users many useful features like read receipts, sharing emails with a link, and snooze, to name a few.


  • Poor customer acquisition due to obsolete features
  • Integration with multiple third-party libraries
  • High cloud infrastructure cost 
  • The existing infrastructure was complicated and difficult to maintain

Proposed Solution & Architecture

  • AWS Config empowered feature enhancements, boosting engagement and monitoring.
  • Leveraging Amazon OpenSearch, we upgraded search, boosting user acquisition with faster, precise email and data retrieval.
  • Facilitated smooth shift from physical servers to Kubernetes.
  • Orchestrated migration with Amazon Elastic Kubernetes Service (EKS).
  • Unified codebase for perpetual code maintenance simplicity.
  • Strategically integrated DynamoDB for precise cost optimization.
  • Utilized DynamoDB’s serverless capabilities and dynamic load balancing.
  • Employed auto-scaling groups to gracefully respond to demand shifts.
  • DynamoDB’s managed database services and serverless logic employed.
  • We harnessed AWS Config for resource optimization, enhancing cost efficiency.

Metrics for success

  • Realized a 30% reduction in email response time, enhancing overall communication efficiency by leveraging Amazon DynamoDB’s streamlined data processing.
  • Reduced the cost of the existing infrastructure to 14 cents/ indexing user/month
  • Through the infrastructure we designed, Newton syncs 13 million emails daily.
  • Capitalized on Amazon DynamoDB’s managed database services and serverless logic to achieve a 25% reduction in operational costs, while ensuring high-performance data storage and processing.
  • Enhanced data retrieval speed by 25%
  • Achieved a 20% increase in user engagement due to faster and more accurate search results.

Arhitecture Diagram

AWS Services

  • Load balancers: Load balancers ensure even distribution of requests between EC2 instances for optimal performance.
  • Amazon OpenSearch: Amazon OpenSearch efficiently manages and retrieves email and data content, providing advanced search capabilities to users, ensuring precise and speedy results.
  • Job distribution: SQS/ Gearman: Amazon SQS and Gearman handle queuing and job distribution for service requests.
  • DynamoDB: DynamoDB stores metadata for emails, templates, and enables link tracking and read receipts in Newton.
  • Amazon S3 and RDS: Amazon S3 stores templates and attachments, enhancing user experience and enabling public email sharing.
  • SQLite storage with thrift interface: SQLite storage with a thrift interface stores email metadata for quick retrieval up to 60 days.
  • Worker Nodes: Worker nodes, powered by EKS, manage various functions like crawling, action, notification, web services, and infrastructure management.
  • AWS Config: Utilized AWS Config to continuously monitor and maintain configuration compliance for Newton’s AWS services.

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