Multi-agent AI for smarter, and faster e-commerce journeys
Think of ShopSavvy as your team of AI assistants, each trained for a specific e-commerce role. Built on your store data, they guide shoppers, complete purchases, and resolve issues 24×7.
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Even with strong traffic, e-commerce stores lose revenue when guidance is limited, search results miss intent, and routine issues pile up in service queues. ShopSavvy addresses these pain points across the customer journey.
Poor product discovery
Shoppers abandon sessions when search and filters fail to surface the right products. Generic results and weak personalization delay decisions and lower add-to-cart rates.
Fragmented cross-channel experience
Disconnected systems across web, app, chat, and voice deliver outdated or inconsistent information on price, delivery, or policy. The result: eroded trust and rising repeat queries.
Costly and delayed customer support
93% of customers repeat after excellent service. However, slow handling of queries breaks trust, lengthens service queues, and increases support costs.
Limited personalization
Static recommendation engines fail to capture shopper intent or timing. This leads to missed cross-sell opportunities, reduced engagement, and lower average order value.
How ShopSavvy solves it
ShopSavvy addresses these challenges with a suite of AI assistants designed to streamline ecommerce journeys, personalize buying experiences, and deliver consistent, secure support at scale.
Multi-agent architecture
Give shoppers the right help, from discovery to post-purchase, with specialized AI. Agents operate in both voice and chat, support customizable avatars, and can be extended with new custom agents as per business needs.
Customer & sales agents
Provide 24×7 support for routine tickets and reduce service load with AI Customer Assistant. While Sales Agents deliver personalized recommendations, upsells, cross-sells, and promotions, driving engagement and lifting conversions.
Enterprise data security
Build confidence with accurate, auditable responses. ShopSavvy runs entirely on your own e-commerce data, connecting to catalog, order, and policy systems via Model Context Protocol (MCP) for secure access.
Contextual personalization
Help customers decide faster with suggestions that match their intent. ShopSavvy reads shopper preferences, needs, and session behavior to propose relevant products, bundles, and offers, thus increasing conversion.
Consistent omnichannel experience
Ensure uniform experiences and consistent branding across web, app, chat, and voice. Through MCP, ShopSavvy seamlessly connects across different channels to verify product, price, policy, and delivery details before every response.
Turn every customer interaction into business growth
ShopSavvy improves every step of the e-commerce journey by helping shoppers discover products faster, make confident buying decisions, and get instant answers after checkout. Teams spend less time resolving tickets and more time driving growth.
Higher conversion and AOV
Shopping assistants and category experts guide buyers at the right moment with relevant suggestions, upsells, and cross-sells, turning more sessions into purchases.
Lower service costs and workload
Self-service answers for order status, returns, and FAQs reduce support volume, shorten response times, and keep operations predictable even during traffic peaks.
Enhanced team efficiency and CX
Customers get accurate answers on first try, improving satisfaction and trust. Support teams handle fewer repetitive tasks and focus on complex cases that drive loyalty.
See Shopsavvy in action.
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