Designing "aha" experiences that build loyalty and win customers

Deliver "aha" experiences to customers

Offerings

Omnichannel Experience Design

Digital technologies have fundamentally disrupted the way businesses interact with customers. By aligning all business functions, Simform helps businesses transform the way they seek and engage with customers, making every customer journey a “wow” experience across all physical and digital channels.

Design Revamp & Migration

80% of CEOs believe that they deliver a superior customer experience — but only 8% of customers agree. It’s time to close the gap. Simform combines user experience design, strategy, and innovation to create an intuitive, attractive solution that helps our clients make a giant leap in their digital strategy.

Product & Experience Design

In the digital world, user experience differentiates the good from the great. Simform’s world-class, global design capabilities deliver breakthrough experiences through research, strategy, and innovation. We help businesses turn positive customer experiences into a differentiator that wins them brand loyalty and consumer advocates.

UX & UI Audit

Sometimes, a fresh, expert perspective is required to identify room for improvement in your digital offerings. Our customer-centric approach brings a fresh look at your entire roadmap. We combine metrics and intuition to put together an actionable plan that will improve critical points of engagement, drop off, and retention.

Benefits

Realize Your Digital Strategy

Getting a deep understanding of audience profiles, brand vision, customer journey maps, and user research. Carefully craft multi channel experience strategy that focuses on delivering unforgettable customer centric experiences.

Bringing Ideas To Life

Skilled professionals create design solutions around well-defined KPIs. This focused approach sets clear path in creating information architecture, visual designs, interactive designs, and usability testing.

Improve Satisfaction

Ensure guaranteed results through integrated feedback loops and user research. Understanding the data flow can foster data driven design sprints that continually improve satisfaction throughout the customer journey.

Simplify and Unify

Align systems and processes, drive consistency with reusable patterns, and create training programs that build an agile organization that can deliver personalized experiences on the fly.

Recent customer successes

Rabies Surveillance and tracking solution for one of the biggest public health program

“Simform have gone above and beyond our expectations, integrating seamlessly with our own team to deliver cutting edge technology in a timely and professional manner. I would recommend Simform without hesitation. Read More

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Luke Gamble
CEO, Mission Rabies
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Enterprise sale enablement and content management software for the Financial Industry

“Working with Simform team was a great experience. They delivered a quality product to us that met our needs at the time. They are overall a very responsive and professional group to work with. Read More

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Michael Regas
Senior Manager, Accent Technologies Inc
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User experience design for the world's #1 Homework planner

“From the initial phases to the end of the project, everything was taken care of in a professional manner. Will definitely go back to them for any future projects. 5 stars for sure. Read More

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Kerman Kohli
CEO, Ed.life
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